FAQ

Frequently Asked Questions

Yes. We work with Importers, Distributors, Wholesalers, Healthcare businesses, Retail pharmacy chains and other international buyers seeking quality products from India for their respective markets.

To help us assess your requirement efficiently, please share the product name, specifications or strength, dosage/form, required quantity, target country, applicable quality standards and any specific registration or regulatory requirements.

MOQ depends on the product, manufacturer, packaging format and whether the order is standard or customized. We evaluate the requirement with the manufacturing partner and provide the applicable MOQ along with the quotation.

Yes. Buyer-specific requirements can be evaluated for composition, dosage, specifications, packaging, labeling, artwork and other technical parameters. Requirements are reviewed with the manufacturer for feasibility, compliance, MOQ and commercial implications before confirmation.

Depending on the product and applicable requirements, documentation may include Certificate of Analysis (CoA), specifications, microbiological reports, heavy-metal testing, relevant contaminant testing and other product-specific quality or safety reports. The exact documentation available is confirmed before order finalization.

Where applicable, stability data or stability documentation available from the manufacturer can be provided. The type and extent of stability data depend on the product, formulation, packaging and destination-market requirements. Additional studies may be evaluated where required.

Yes, private-label and buyer-specific manufacturing can be explored for suitable products. Feasibility depends on the product, formulation, packaging, regulatory requirements, MOQ and manufacturer capabilities.

Yes. Packaging and labeling can be developed around buyer requirements and destination-market regulations, subject to manufacturer capabilities, MOQ and applicable regulatory requirements.

The certifications available vary by manufacturer and product. Depending on the category, these may include GMP, ISO, HACCP, Halal and other applicable quality certifications. Relevant certificates are shared based on the product and buyer requirement.

We coordinate with the manufacturer to compile product specifications, certifications and technical documentation required for the intended market. Final regulatory requirements depend on the destination country, product category and local authority.

Depending on the product and transaction, export documentation may include Commercial Invoice, Packing List, Certificate of Origin, transport documents, Certificate of Analysis and applicable health, quality or regulatory documents.

We do not select manufacturers based solely on price. We consider manufacturing capability, quality systems, certifications, product suitability, documentation, capacity and buyer requirements before proposing a manufacturing partner.

Where available, samples can be coordinated for technical and commercial evaluation. Sample availability, charges and dispatch timelines depend on the product and manufacturer.

Lead time depends on product availability, manufacturing requirements, customization, packaging, documentation and order quantity. An estimated timeline is provided as part of the commercial discussion and confirmed before order placement.

Applicable Incoterms can be discussed based on the shipment structure, destination, freight arrangement and buyer preference. The agreed Incoterm® is clearly specified in the commercial offer.

We coordinate shipment planning, documentation and communication between the manufacturer, buyer and logistics partners to facilitate an organized export process from India to the destination.